The Social Security Administration office on Walnut Avenue in Santa Cruz.

A Social Security Administration office stands at 169 Walnut Ave. in Santa Cruz. (Stephen Baxter — Santa Cruz Local)

SANTA CRUZ >> U.S. Rep. Jimmy Panetta, D-Santa Cruz, on Tuesday described a “reckless overhaul” of the Social Security Administration since President Donald Trump’s inauguration, including a proposed 12% reduction in employees, longer wait times, data privacy concerns and moves toward potential privatization.

Stay informed on Santa Cruz County’s biggest issues.

Santa Cruz Local’s newsletter breaks down complex local topics and shows residents how to get involved.

The Department of Government Efficiency, or DOGE, has taken aim at Social Security and other federal agencies to reduce spending. Trump established the department by executive order in January and installed billionaire Elon Musk as its leader. 

In a “town hall” phone call with more than 5,000 constituents Tuesday afternoon, Panetta spoke alongside former Social Security Administration Commissioner Martin O’Malley. O’Malley, also a former Maryland governor, led Social Security in 2024 under former President Joe Biden. 

The Trump administration is “determined to wreck it so that they can rob it,” O’Malley said of the Social Security Administration. “And they need to wreck it first so they turn more members of the public — the democracy — against the agency so that then they can parcel it up, sunset it, privatize it, whatever they plan to do,” O’Malley said. “It’s clearly not something that includes keeping the agency functioning as it has for the last 90 years.”

How it works

Americans pay into Social Security with each paycheck, and monthly payments become available for others from retirement age until their deaths. Orphans, widows and people with qualified disabilities also are eligible for Social Security payments. 

Social Security benefits represent about 31% of the income of American citizens over age 65, according to the agency.

The Social Security Administration tracks individuals’ contributions, but it does not function like a bank account where specific users’ money can be withdrawn, O’Malley said. 

O’Malley said the agency has struggled for the past decade with an aging computer system and funding cuts. Social Security benefits are expected to be paid on time and in full until 2035, according to the agency and O’Malley. After that, reduced payments are projected unless there are legislative changes that Panetta and others have proposed.

Social Security tips

The Alliance for Retired Americans recommended the following steps to help protect your Social Security account.

  • If you are receiving Social Security benefits, check your bank statement each month to be sure the amounts are correct and on time.
  • If you are not receiving benefits, create an account on the Social Security Administration’s website at SSA.gov.
  • Save and print your Social Security Statement, which includes your earnings record.

O’Malley and Panetta essentially said the agency should be bolstered and modernized, not dismantled and handed to private bankers who would make riskier investments with workers’ contributions. Although privatization could yield more money for retirees through investments, a recent poll suggested that 89% of Americans 60 and older opposed privatization. 

Trump has said publicly that there are no plans to privatize Social Security, but actions since January have weakened it, O’Malley said. Social Security had about 57,000 employees as of early February. Social Security leaders said Feb. 18 that they want 50,000 employees, and offered buyouts.

Twenty-six Social Security offices are expected to close nationwide this year, but none in California, according to the Associated Press. The Social Security Administration has offices in Santa Cruz County at 169 Walnut Ave. in Santa Cruz and at 180 Westgate Drive in Watsonville. 

“This is an agency that has already been reduced by House Republicans to a 50-year low in staffing, even as their customers climb to an all-time high,” O’Malley said. “The effect that all of this has is it is gutting an agency that is already depleted. I truly believe they have taken most of the actions necessary to push this agency into a total system collapse,” he said. 

Jimmy Panetta speaks at an event in February 2024.

U.S. Rep. Jimmy Panetta speaks at a housing event in Santa Cruz in 2024. (Jesse Kathan — Santa Cruz Local file)

Fraud and data handling

O’Malley said some recent allegations of Social Security fraud have been overblown. Leaders of DOGE have said millions of checks have been written to deceased people. O’Malley said Tuesday that “they didn’t know what they were looking at” because none of those accounts were necessarily in “paid” status. 

Death records are automated within the Social Security system. In cases of fraud where living people’s payments are redirected to fraudulent accounts, the beneficiary typically reports it within one or two months, O’Malley said.

Tuesday, Social Security leaders announced that people who cannot verify their identities through their My Social Security online account must visit a Social Security office in person to prove their identity. The transition is expected this month. 

Senior advocates have said the changes make it harder for older people and people with disabilities to access benefits. 

O’Malley and Panetta said they feared that loose data handling by DOGE staff could lead to fraud at the Social Security Administration.  

Acting Social Security Administration Commissioner Lee Dudek granted DOGE staff access to records including Social Security numbers and other personal data, ProPublica reported. Panetta said DOGE staff also might have “sensitive banking information.” 

A court order has limited the people who have access. Thursday, a Maryland federal judge temporarily blocked the agency from granting DOGE access to records with personal information and ordered DOGE staff to delete all records obtained since Jan. 20, according to news reports.

“I’d like to say it’s unlikely that DOGE will directly attempt to steal from people’s accounts,” Panetta said. “I think it’d be more about something when it comes to being careless.” 

Panetta said he would try to resist the destruction of Social Security through his work as a member of the House of Representatives’ Ways and Means Subcommittee.

“We will not stand by while Social Security is gutted by President Trump, Elon Musk and DOGE,” Panetta said. “We’re going to continue to fight this tooth and nail.”

Questions or comments? Email [email protected]. Santa Cruz Local is supported by members, major donors, sponsors and grants for the general support of our newsroom. Our news judgments are made independently and not on the basis of donor support. Learn more about Santa Cruz Local and how we are funded.

Learn about membership
Santa Cruz Local’s news is free. We believe that high-quality local news is crucial to democracy. We depend on locals like you to make a meaningful contribution so everyone can access our news.
Learn about membership
Website |  + posts

Stephen Baxter is a co-founder and editor of Santa Cruz Local. He covers Santa Cruz County government.